德國艾本德股份公司于1945年創立于德國漢堡，是全球領先的生物技術公司之一。艾本德公司以其創新的技術和卓越的品質已成為實驗室儀器質量標準的代名詞。世界第一支微量離心管就是以eppendorf管命名，現已成為廣大科研工作者必不可缺的實驗工具。其經典的移液器和離心機產品已成為全世界各個科學實驗室最常規的儀器品牌。

艾本德中國已在上海，北京以及廣州設立其分支機構。隨著業務不斷發展，艾本德中國誠聘下列人員：
Hotline & Service Officer(shanghai,1名），
Technical Service Engineer（ Guangzhou、Jinan、North East China、 Wuhan、Xi’an各1名)

Hotline & Service Officer, Shanghai

Responsibilities:

· Responsible for National Application & Service Hotline operation in Shanghai office.
· To provide simple solution or advice according to customer inquiry.
· Responsible for making record of customer inquiry, ensuring coordination with relevant persons and report to Customer Support Assistant.
· To input, organize, and maintain service databases, and spreadsheets materials etc.
· Other tasks as assigned by customer support dept.

Qualification / Additional Requirements:

· College degree or above major in Biology or Management is preferred.
· At least 2 years working experience in customer service of Biology & large corporation is welcome.
· High energy, team player and interpersonal, communication and coordinating skills are essential.
· Be good at MS Office.
· Able and willing to learning new technology and new skill.
· Process good communication skill both in Chinese and English

Technical Service Engineer, Guangzhou

Main tasks:

· Responsible for technical product installation, modification and enhancement in accordance with customer specification.
· To provide quality technical support to ensure that customers and salesmen receive accurate advice on product use, guidance on product selection, and resolution of technical complaints.
· Troubleshoot among a wide range of technical problems and issues, determine technical solution and repair with the quickest speed.
· Handles product-related problems with customers as required, may test products to resolve customer problems.
· Responsible for basic operation training on client premises.
· May liaise with application specialist/other engineers to make report and correct faults, make solution to improve product quality.
· Able and willing to travel extensively to cover our distributed instrument base throughout South China up to 10-15 days per month.

Qualification / Additional Requirements:

· Deploma degree or above major in: Mechanism, Molecular Biology, Biochemistry; Bachelor will be more prefer.
· At least 3 years working experience in Molecular Biology, Biochemistry or instrument service. Experienced in Biotech & large corporation is welcome.
· High energy, team player and interpersonal, communication and coordinating skills are essential., Proven system analytical problem solving skills.
· Open and direct to recommend good idea to management on continuous upgrade and improvement of Service Organization.
· Able and willing to learning new technology and new skill.
· Process good communication skill both in Chinese and English

Technical Service Engineer, Jinan

Main tasks:

· Responsible for technical product installation, modification and enhancement in accordance with customer specification.
· To provide quality technical support to ensure that customers and salesmen receive accurate advice on product use, guidance on product selection, and resolution of technical complaints.
· Troubleshoot among a wide range of technical problems and issues, determine technical solution and repair with the quickest speed.
· Handles product-related problems with customers as required, may test products to resolve customer problems.
· Responsible for basic operation training on client premises.
· May liaise with application specialist/other engineers to make report and correct faults, make solution to improve product quality.
· Able and willing to travel extensively to cover our distributed instrument base throughout East China up to 10-15 days per month.

Qualification / Additional Requirements:

· Deploma degree or above major in: Mechanism, Molecular Biology, Biochemistry; Bachelor will be more prefer.
· At least 3 years working experience in Molecular Biology, Biochemistry or instrument service. Experienced in Biotech & large corporation is welcome.
· High energy, team player and interpersonal, communication and coordinating skills are essential., Proven system analytical problem solving skills.
· Open and direct to recommend good idea to management on continuous upgrade and improvement of Service Organization.
· Able and willing to learning new technology and new skill.
· Process good communication skill both in Chinese and English

Technical Service Engineer, North East China

Main tasks:

· Responsible for technical product installation, modification and enhancement in accordance with customer specification.
· To provide quality technical support to ensure that customers and salesmen receive accurate advice on product use, guidance on product selection, and resolution of technical complaints.
· Troubleshoot among a wide range of technical problems and issues, determine technical solution and repair with the quickest speed.
· Handles product-related problems with customers as required, may test products to resolve customer problems.
· Responsible for basic operation training on client premises.
· May liaise with application specialist/other engineers to make report and correct faults, make solution to improve product quality.
· Possible to work in home office.
· Able and willing to travel extensively to cover our distributed instrument base throughout North East China up to 10-15 days per month.

Qualification / Additional Requirements:

· Deploma degree or above major in: Mechanism, Molecular Biology, Biochemistry; Bachelor will be more prefer.
· At least 3 years working experience in Molecular Biology, Biochemistry or instrument service. Experienced in Biotech & large corporation is welcome.
· High energy, team player and interpersonal, communication and coordinating skills are essential., Proven system analytical problem solving skills.
· Open and direct to recommend good idea to management on continuous upgrade and improvement of Service Organization.
· Able and willing to learning new technology and new skill.
· Process good communication skill both in Chinese and English

Technical Service Engineer, Wuhan

Main tasks:

· Responsible for technical product installation, modification and enhancement in accordance with customer specification.
· To provide quality technical support to ensure that customers and salesmen receive accurate advice on product use, guidance on product selection, and resolution of technical complaints.
· Troubleshoot among a wide range of technical problems and issues, determine technical solution and repair with the quickest speed.
· Handles product-related problems with customers as required, may test products to resolve customer problems.
· Responsible for basic operation training on client premises.
· May liaise with application specialist/other engineers to make report and correct faults, make solution to improve product quality.
· Able and willing to travel extensively to cover our distributed instrument base throughout Middle China up to 10-15 days per month.

Qualification / Additional Requirements:

· Deploma degree or above major in: Mechanism, Molecular Biology, Biochemistry; Bachelor will be more prefer.
· At least 3 years working experience in Molecular Biology, Biochemistry or instrument service. Experienced in Biotech & large corporation is welcome.
· High energy, team player and interpersonal, communication and coordinating skills are essential., Proven system analytical problem solving skills.
· Open and direct to recommend good idea to management on continuous upgrade and improvement of Service Organization.
· Able and willing to learning new technology and new skill.
· Process good communication skill both in Chinese and English

Technical Service Engineer, Xi’an

Main tasks:

· Responsible for technical product installation, modification and enhancement in accordance with customer specification.
· To provide quality technical support to ensure that customers and salesmen receive accurate advice on product use, guidance on product selection, and resolution of technical complaints.
· Troubleshoot among a wide range of technical problems and issues, determine technical solution and repair with the quickest speed.
· Handles product-related problems with customers as required, may test products to resolve customer problems.
· Responsible for basic operation training on client premises.
· May liaise with application specialist/other engineers to make report and correct faults, make solution to improve product quality.
· Possible to work in home office.
· Able and willing to travel extensively to cover our distributed instrument base throughout North West China up to 10-15 days per month.

Qualification / Additional Requirements:

· Deploma degree or above major in: Mechanism, Molecular Biology, Biochemistry; Bachelor will be more prefer.
· At least 3 years working experience in Molecular Biology, Biochemistry or instrument service. Experienced in Biotech & large corporation is welcome.
· High energy, team player and interpersonal, communication and coordinating skills are essential., Proven system analytical problem solving skills.
· Open and direct to recommend good idea to management on continuous upgrade and improvement of Service Organization.
· Able and willing to learning new technology and new skill.
· Process good communication skill both in Chinese and English

我們將為您提供具有競爭力的薪酬，良好的培訓以及發展計劃。
請將您的中英文簡歷發送至Human.resource@eppendorf.cn
中文簡歷只能以附件的形式發送。
更多關于艾本德中國，請瀏覽http://www.eppendorf.cn